Legal

Privacy Policy

Effective date: October 13, 2026

This Privacy Policy explains how A1 Global Logistics LLC ("A1 Global Logistics", "we", "us") collects, uses and protects information when you visit our website, request a quote, buy logistics services or use the A1 Brain platform.

1. Information we collect

• Contact and business information you send us: name, company, email, phone, country and tax or registration details.
• Order information: products, quantities, shipping details and payment records.
• Account information for A1 Brain: user names, login details and settings.
• Technical information: basic server logs such as IP address, browser type and pages visited, used for security and reliability.

2. How we use information

• To prepare quotes, process orders, ship goods and provide our software services.
• To bill memberships and keep accounting and tax records.
• To verify customers and meet legal duties, including U.S. export and sanctions rules.
• To support, secure and improve our services.

3. Customer data in A1 Brain

When a business uses A1 Brain, the messages, product data and records it processes belong to that business. We process that data only on the business's instructions to provide the service, and we do not use it for advertising.

4. Sharing

We do not sell personal information. We share it only with service providers that help us operate, such as suppliers, carriers, freight forwarders, payment processors, hosting and messaging providers, and only as needed to deliver our services, or when the law requires it.

5. Payments

Card payments are handled by our payment processor. We do not store full card numbers on our systems.

6. Cookies

Our website uses only cookies needed for it to work. We do not use advertising or cross-site tracking cookies.

7. Retention and security

We keep information for as long as needed to provide our services and to meet legal, tax and accounting requirements. Data is encrypted in transit, and access is limited to authorized personnel.

8. Your choices

You can ask us to access, correct or delete your personal information, or to stop sending you messages, by writing to contact@a1globallogistics.com. We will respond within 30 days.

9. Children

Our services are for businesses and are not directed to anyone under 18.

10. Changes

We may update this policy. The effective date above shows when it last changed.